Course Funding - FAQs

Q - How do I reserve a place your plumbing courses, electrical courses, renewable energy courses, gas or oil training courses?

A - For most courses we require a deposit which is detailed on the individual course page. Some courses require full payment on booking. See the individual course FAQs for more information.

Q - When is the rest of the course fees due? 

A - We require payment on the first day of the course. This must be by credit / debit card, cash or cleared funds. If paying by cheque this should be sent to us 7 days before the course start date to allow clearance time.

Q - Can I pay by credit / debit card?

A - Yes, but we charge a 2% bank fee for all credit card transactions over £500. There is no charge for debit card transactions.

Q - Is there a Buy Now Pay Later option?

A - Yes, some of our courses offer a buy now pay later option on the whole course fees. Depending on the course you can defer payment by 6 or 12 months. There are no set up fees and if you pay the balance off before the end of the agreement there will be no interest to pay. For more details please see our Train Now Pay Later page here.

Q - Can I pay by bank transfer by phone or internet banking?

A - Yes, see our funding course fees page.

Q - What happens if I cancel the course?

A - If you cancel within 4 weeks of the start date you will loose your deposit. If you cancel over 4 weeks from the start date you will receive a full refund. 

Q - What happens if I just don't turn up for a course?

A - You will have to pay for the course in full. 

Q - Can I transfer a place from one course date to another?

A - Yes, just contact us or arrange a call back.

Q - How do I get more information about other funding options?

A - For information on financial assistance to support your learning, please visit www.direct.gov.uk/adultlearning or contact 0800 100 900.

Q - Can I talk to someone at PPL to help me with funding arrangements?

A - Yes, just contact us or arrange a call back.

For more general frequently asked questions please see our FAQs page or continue to browse our site.