Q - How do I reserve a place on your plumbing courses, electrical courses, renewable energy courses, gas or oil training courses?
A - For most courses we require a deposit which is detailed on the individual course page. Some courses require full payment on booking. See the individual course FAQs for more information.
Q - When is the balance of the course fees due?
A - We require payment of the balance of your course fees on the first day of the course. This must be by credit / debit card, cash or cleared funds. If paying by cheque this should be sent to us 7 days before the course start date to allow time to clear. We offer a payment instalment plan for some courses, please see the relevant FAQ section for your chosen course for the payment.
Q - Can I pay by credit/debit card?
A - Yes, we accept credit and debit cards. Currently, we do not charge for credit/debit card transactions, however, this may be subject to change in the future.
Q - Can I pay by bank transfer by phone or internet banking?
A - Yes, see our funding course fees page.
Q - What happens if I cancel the course?
A - If you cancel within 4 weeks of the start date you will lose your deposit. If you cancel over 4 weeks from the start date you will receive a full refund.
Q - What happens if I just don't turn up for a course?
A - You will have to pay for the course in full.
Q - Can I transfer a place from one course date to another?
Q - How do I get more information about other funding options?
A - For information on financial assistance to support your learning, please visit www.direct.gov.uk/adultlearning or contact 0800 100 900.
Q - Can I talk to someone at PPL to help me with funding arrangements?
For more general frequently asked questions please see our FAQs page or continue to browse our site.