General FAQs

This is the list of general Frequently Asked Questions about all of our training services. 

For more specific questions and answers, please see your chosen course's individual FAQs and also the following pages, accommodation FAQs, or funding FAQs.

Q - What accreditation are your courses?

A - We are an approved City & Guilds , BPEC and NICEIC training centre.  We teach to their standards and we always place the awarding body in all our course titles.

Q - Can I visit your training centres for a look around before I book my training course?

A -  Yes of course! You may visit our centre at any time, just phone and we will book you an appointment.  We encourage you to talk to our current students while you are here as well as talk with our management team and trainers. 

Q - What do I need to bring with me to my course?

A - PPL Training will always outline in our course descriptions and Joining Instruction letters what you need to bring with you. This may include items such as Personal Protective Equipment (PPE), steel toecap boots, NI number, passport photos etc for more practical courses.  For classroom based learning, PPL will always provide presentation handouts, pens and paper. For any courses where an online exam is required, we will always provide a laptop as well as provide print facilities.

Q - Once I have completed a course, how long will it take to receive my qualification certificate?

A - We will always aim to send you your certification within the following timescales:- BPEC - 3-6 weeks, City & Guilds 6-8 weeks, NICEIC - 3-4 weeks, PPL Awareness - 1-2 weeks.

Q - Do I need to book my own accommodation?

A - Our friendly sales team would be more than happy to book local accommodation for you, simply mention this at the time of booking. 

We can arrange accommodation at local Premier Inn hotels and for students in York we offer the fantastic 4* Mercure hotel which includes high speed wi-fi access and complimentary use of the Roko Health Club (only a mile and a half away) facilities during their stay.

Q - I have no qualifications, do I need any?

A - Our trainees come from a wide range of backgrounds.  Any pre-qualifications (known as pre-requisites) are always outlined in our course descriptions under the 'Course Details' section as well as our Joining Instruction letters.

Q - There are many training centres, are you the cheapest?

A - We never claim to be the cheapest but we certainly believe we are the best value for money when compared to other centres.  We have a student to trainer ratio of 1:6 which means you get all the support and attention you need (just see our student feedback). 

Q - Do you accept service leavers?

A - Yes, we welcome people from all service backgrounds. We are an approved ELC Centre (Our learning provider registration number is: 12292)

For more specific questions and answers please see your chosen courses individual FAQs, and also the following pages, accommodation FAQs or funding FAQs or continue to browse the rest of the site.