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COVID-19 Frequently Asked Questions


Latest Update - 10th January

Local statistics around our training centres, in York and Slough, are also showing a positive trend, so we are glad to announce that we intend to open our training centres, for face to face training, on Monday 1 March 2021. Our Covid secure arrangements and Risk Assessment have been reviewed and, where required, strengthened to endure the Health, Safety and Welfare of our staff is maintained at the highest level, within our centres and on-site. If you would like to contact our team, you can call us on 0333 121 1215 or email - info@ppltraining.co.uk
Are you open? Following the recent downwards trend in Covid Cases, we intend to open our training centres, for face to face training, on Monday 1 March 2021. How do I contact you? All our staff are working to assist with any questions regarding your course and any hotel bookings. You can call us on 0333 121 1215 or email info@ppltraining.co.uk if you have any questions or would like to make a future booking. Do I need to rebook If my course has been postponed? If your course has been postponed a member of the team will be in contact as quickly as possible to help rearrange your booking. If you have any questions please get in contact on 0333 121 1215 or email info@ppltraining.co.uk Will you cancel my hotel? Yes - Our team will handle all cancellations and will contact you to rebook your course and accommodation. When is the next available date for my course? You can find this information on our website course pages. We would also be happy to help over the phone or by email you can call us on 0333 121 1215 or email info@ppltraining.co.uk Will I get new joining instructions? Yes - We will keep you up-to-date if your booking changes and issue you new joining instructions. Can I still book a new course? Yes - we are still taking bookings for the remainder of 2020 and now our 2021 dates. You can view the available dates on our website where you can still book courses online, or if you prefer over the phone or via email. You can call us on 0333 121 1215 or email info@ppltraining.co.uk Any other questions... Please do get in contact and we will be happy to help - you can call us on 0333 121 1215 or email info@ppltraining.co.uk  
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The majority of our images were taken pre-covid and do not replicate the control measures we currently have in place